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Pick up almost any book on Mail-order Selling and invariably
you will find the same advice. When you select a mail-order product, select one
which:
- appeals to a large segment of the population
- is not readily available in stores
- is easy to ship by mail
- is worthwhile
- and a product that lends itself to repeat orders
Most mail-order writers will also tell you to try to acquire
exclusive sale rights to your product or service. And most writers will agree that a
dealer has a better chance of succeeding in the mail-order business if he has
created the product himself.
All of this is good advice. However, the trouble with it is
it does not really go far enough. It does not tell you HOW to create a product
that is exclusively you own. In what follows, I would like to show you, step by
step, HOW to create and sell your own mail-order product so you can tell buyers to Get Your Credit Card Ready!
I would like to begin by making a very revolutionary statement.
THE FIRST STEP ON THE ROAD TO MAIL ORDER SUCCESS IS NOT THE SELECTION OF A
PRODUCT! That may sound like a very strange statement, but there are three
things you must do (if you want to be successful) before you ever select a
product to sell by mail!
FIRST, you must ANALYZE YOURSELF. You will only succeed in
selling a product, or a line of mail-order products if you really enjoy selling
them, if you can be honestly enthusiastic about them, and if they are products
you yourself would honestly want to buy.
SECOND, you must SELECT YOUR MARKET. Once you have analyzed
yourself, you will want to sell to people who have interests similar to your
own. Only then will you be comfortable in your mail-order business.
THIRD, you must thoroughly ANALYZE YOUR MARKET. Before you ever
select a product, you should KNOW what your market is buying, what it would
like to buy, if available, and what it will buy form you, in the very near
future.
Once you have analyzed yourself, selected your market, and then
thoroughly analyzed your market, you will have no trouble selecting or creating
a product to sell by mail. It will almost select you! Now, let's go back and
study these three steps, one by one.
ANALYZE YOURSELF
To help you understand yourself, sit down and, as honestly as
possible, write out your answers to the following questions:
1. When I go to a newsstand, what kind of magazines appeal to
ME?
2. What kind of books do I really like to read?
3. When I daydream, what do I daydream about?
4. What do I do with my free time? (How do I spend my evenings? What do I do on
weekends?)
5. What do I do on my vacation?
6. What one subject interests me more than any other subject in the world?
7. If I didn't have to work for a living, how would I spend my time?
8. If I could go back to college, what subjects would I take?
9. What kind of products do I like to purchase by mail?
Once you have HONESTLY answered all these questions, you will
see an amazing pattern emerging. When you have finished, pay a visit to your
local library. Go to the Reference Desk and ask to see the latest edition of
the WRITER'S MARKET. Sit down and study the Table of Contents, which lists all
the main categories of magazines currently being printed. Decide which CATEGORY
interests you beyond all others. It is in that mail-order market that you will
be most at home . . . and it is there that you will be most successful
Now go back to the Reference Desk and ask for two other
publications. Either one will provide you with the information you need. They
are: THE STANDARD PERIODICAL DIRECTORY and ULTICH'S INTERNATIONAL PERIODICAL
DIRECTORY
I, of course, have no idea what your interests really are, but
let us, for the sake of illustration, say that you have a compelling interest
in Astrology. With some searching in the Standard Periodical Directory or online, you will find the name and address of a number of Astrology magazines.
In Ulrich's you will find even more, since it also lists astrology magazines published in
foreign nations.
Jot down the names and address of all the astrology publications.
Write to each of them, on your letterhead if possible. If you don't have a
letterhead, you will still hear from most of them. Tell them you are starting a
new mailorder business, specializing in Astrological products, and ask them for a
sample copy of their publications, along with their ADVERTISING RATES.
When you start receiving your sample copies, save them . . .
and save the advertising rate cards. They will be invaluable to you in the
future.
While you are waiting for these to arrive, go to the nearest
second-and magazine store and buy a few dozen old astrology magazines. (The
cost? Probably a dime apiece!) Get as many different magazine titles as
possible and be sure to get copies with MAIL ORDER ADS in them. Issues that are
ten or fifteen years old will be valuable to you, but also try to obtain some
of the more current issues. You are now ready to start . . .
ANALYZING YOUR MARKET
Start a notebook. Pick up one of the magazines which you have
purchased at the second-hand magazine store. Read the first ad . . . every line
of it. Read it slowly and carefully. When you have finished reading it, see if
you can describe what is being sold in five words or less. If you can't, go
back and read it again. If you can, record your description under one of three
headings in your notebook: Merchandise - Information - Service
All mail-order offerings come under one of the three headings
listed above. If the ad was for an Aquarian Necklace, it should be listed under
Merchandise. If it was for a treatise on Flying Saucers, it should be listed
under Information. If it was an offer to chart your horoscope, it should be
listed under Service.
After you have analyzed the first ad, go on and study the next
ad. Continue until you have thoroughly analyzed every single ad in the
magazine, including the classified ads. When you are through, you will have
three lists:
- A list of Astrological Merchandise for sale
- A list of Astrological Manuals (Information) for sale
- A list of Astrological services for sale.
As you read, watch for:
UNDEVELOPED IDEAS -- Especially in older issues, you will find
really good ideas that were, for one reason or another, never developed.
Perhaps the originator lost interest or didn't have the capital to develop his
idea. He may have died or he may have run off with a chorus girl from Las Vegas
and forgotten all about the mail order business. If you can develop the idea,
you have a mail order product.
WHOLESALE SOURCES -- Watch for ads that say "Dealers
Wanted" (in more current issues, of course). Here may be the perfect
source of mail-order products for you.
STUDY THE ARTICLES -- They will show you what the readers are
interested in and they will give you clues as to what the readers want to buy.
Remember the articles are doing two things -- they are printing articles about
subjects which the readers are already interested. But they are also CREATING
NEW INTERESTS in the minds of the readers. CAN YOU CREATE A PRODUCT THAT
READERS WILL WANT AS A RESULT OF READING THOSE ARTICLES?
You will be amazed at what you will discover when you read
magazines from the viewpoint of a mail-order man!
While researching this manuscript, I analyzed three totally
different magazines from the viewpoint of a mail-order man. I would like to
share some of my findings with you. Don't worry if the fields are different
from those which interest you. MAIL-ORDER PRINCIPLES ARE THE SAME FOR EVERY
MARKET!
The first magazine which I analyzed was ASTROLOGY - YOUR DAILY
HOROSCOPE, December. I would like to begin with the Merchandise Offerings.
ASTROLOGY (MERCHANDISE)
The first ad is for personalized stationary. Any mail-order man
knows you can sell personalized stationary to any market. But this dealer took
a commonplace product and adapted it to the Astrological market. Next to the
name and address which he prints on the stationary, he prints the Astrological
sun sign and he calls it ZODIAC STATIONARY.
The next ad is for another very commonplace product -- soap!
You can buy soap in any grocery store. But this soap is special. It has YOUR
ZODIAC SIGN imprinted in it, and it lasts as long as the soap lasts. Here is
another good example of adapting a commonplace product to the special interests
and desires of your prospective customers.
If you are now selling a product by mail and you would like to
increase you sales, make a list of the kinds of people you would like to sell
it to. (For example, doctors, waitresses, farmers, gun collectors, etc.) Then
go back and ask yourself what you could do to your product to make it appeal to
each individual group. You'll be amazed at how you can turn commonplace items
into red hot mail-order sellers just by taking the time to put yourself in your
customer's shoes for a while.
The next merchandise offering is for "SEASHELLS FOR VIRGOS
AND SCORPIOS." Brother, this is a fantastic idea. Had this advertiser
offered plain old seashells in an astrology magazine, his mailbox would
probably have been empty. Had he advertised "Seashells for
Astrologers", he MIGHT have gotten a few orders. But he made his seashells
special, exclusive, and very, very desirable, because they are only for Virgos
and Scorpios. He is catching the attention of one reader out of every six and I
would bet that ad was a mail-order success! Here is an idea worth remembering.
Try to apply it to YOUR product!
Another merchandise offering was a "Hand Bio-Rhythm
Computer." For the past few years, Astrology magazines have been running
article after article on the Bio-Rhythm Theory (i.e. every male and female
person has emotional, intellectual and physical cycles, which can be predicted
in advance). The Astrology magazines, in effect, have been creating a
mail-order market for this kind of new product. The ad promises, "it
reveals your emotional, intellectual and physical state . . . EVEN BEFORE THE
DAY BEGINS!" This dealer was clever enough to do something about this new
interest. If he had not studied his market, he could never have discovered the
NEED for a Bio-Rhythm computer!
ASTROLOGY (INFORMATION)
People who read Astrology magazines are very interested in
Love, Money, Success, Power, Miracles, Prayer, etc. One enterprising dealer has
written six "personal guidance" manuals, and runs full page ads in
Astrology magazines, selling them form $2.00 to $11.00 each! His ads have been
running successfully for years. Back in 1960, when I first became interested in
selling by mail, this dealer was running small ads in mail dealer magazines,
selling mail-order manuals!
Here are some of the other information manuals which dealers have written and
are selling by mail:
- How the Maya Indians Foretold the Future - $15.00
- Powerful Words to Be Recited Daily to End Your Money Worries - $4.00
- How to Spiritually Heal Your Pets - $5.00
- A Manual on Etheric Astal Projection, written "especially for the
Neophyte" - $3.00
Can you create a WORTHWHILE manual for this market? (I predict
that the first dealer who writes a good manual on Bio-Rhythm will make a
fortune!) If you need ideas for manuals, study the subjects being offered in
the Astrology magazines. Remember -- the readers are interested in those
subjects! In the issue of ASTROLOGY - YOUR PERSONAL HOROSCOPE which I read, the
following information articles appeared. (This is only a partial list.)
"Yearly Forecast for Sagittarians" "Basic
Astronomy for the Astrologers" "Sybil Leek Analyzes YOUR Dreams"
"How to Make Your Dreams Pay Off" "How Mercury Inspires Your
Creativity"
A study of OLD Astrology magazines will provide you with a
wealth of subjects for New Mail-order Manuals (or folios).
ASTROLOGY (SERVICE)
If there is one thing people who read Astrology magazines love,
it is this . . . They LOVE TO BE ANALYZED AND COUNSELLED BY PROFESSIONALS. Do
you have specialized training in the art of Horoscope Reading? If so, you can
sell your services by mail. Here are some of the headlines form ads offering
such services:
"Let an Expert Discuss YOUR Life!"
- "This Horoscope is about YOU"
- "Now . . . a serious study of YOU!"
- "Now there is a Horoscope written for the TWO OF YOU! . . . One for
you, one for your loved one! It could mean the difference between a Happy
Marriage and a Painful Divorce!"
- "are one of these YOUR Year of Destiny?"
(This had been running in Astrology magazines for at least 10-years. Every
year, the advertiser simply changes the dates!
Other services being offered in this magazine include: Personal
Questions Answered by Psychics and Mystics - Spiritual Readings - Tarot
Readings - Palm Readings - Handwriting Analysis - Questions answered through
Astro-Extra Sensory Perception
Are you trained to offer such services through the mail? Or are
you interested in receiving such training? (You will find many such offers to
train you in a newsstand magazine called FATE.) If you answer is Yes . . . this
is where you should begin your mail-order career.
The next magazine I analyzed was the November 1975 issue of
FIELD AND STREAM. Since this magazine is aimed at two mail-order markets,
hunters and fishermen, I analyzed only those ads pertaining to Hunters.
HUNTERS (MERCHANDISE)
Men who hunt for wild game spend a lot of money on their hobby.
They buy top quality hunting clothes. (Who wants to go hunting in a CHEAP pair
of jungle boots?) They spend a lot of money on their guns, their hunting
knives, and on top quality binoculars. There are several dozen well-established
mail order companies selling this kind of merchandise to hunters. If you are
planning to establish a one man mail order operation, you would be well advised
not to try to compete with these companies. Instead, look for something unique
that a hunter can USE, and begin you mail-order business there.
Here are a few merchandise offerings being made by enterprising
dealers:
"Deer Hunter's soap" (Bathe in soap scented with the
aroma of a female deer and you will attract a Buck. Only $1.50 per bay!) Notice
how a smart dealer ADAPTED a commonplace item to a specialized market. Notice
too, that he adapted it to ONLY ONE KIND OF HUNTER. HE DIDN'T OFFER IT TO BEAR
HUNTERS, TO COON HUNTERS, TO QUAIL HUNTERS, OR TO GAME HUNTERS IN GENERAL. He
offered it to deer-hunters! If you are a deer-hunter, you would notice that
ad!"
"Curtain rods for HUNTING Vans - $3.95 a pair."
(Sure, you can buy curtain rods in any dime store, but not curtain rods for
HUNTING VANS! Another excellent example of taking a commonplace item, adapting
it to a specialized market, and creating a new mail-order product.
Also offered:
- Gun cleaning cloths (10 for a dollar)
- Brass Nameplates for HUNTING DOGS (not for just any old dog!)
- ID Tags for Your Hunting Dogs
- Handwarmers and Bodywarmers (Boy, could you use these when you get lost in
the snow!)
There was a small classified ad offering "Fish and Game
Rubber Stamps." I hope this dealer got a lot of orders, but if he didn't,
I suspect it was because his offer was too general. First of all, it would have
sold better with an illustrated display ad. But even better . . . let us go
back to the Virgo and Scorpio concept above. How about rubber stamps for Coon
Hunters? Or for Pheasant Hunters? Or rubber stamps for Taxidermists? You will
always get more orders if you direct your ad to specific people.
HUNTING (INFORMATION)
Frankly, I was amazed at the amount of Information Folios being
sold to Hunters. Here are some examples:
"How
to Build Your Own Gun Cabinet"
"Duck Calling Instructions" (30 minutes on
tape!) A lot of information, in every field, is now being put on cassette tape
and sold by mail. If you would rather talk than write, this could be an aspect
of mail-order selling for you to consider.
"Chart showing Life-size Tracks of 38 Animals in
the Adirondack Mountains" (Incidently not all information is written. A
lot of people buy plans, diagrams, etc. To digress, recently a dealer
advertised plans to build your own flying saucer detector!)
- "How to Build Box Traps - $1"
- "My Secret on Coon Trapping, after 50 years. Guaranteed, $1.00"
- "Mount fish for Fun and Profit - Easy instructions - $1.00"
- "Tan Your Own Hides - Hair on or off - Complete, easy to follow
instructions and Formulas - $1.00"
- "Build (meat, fish, sausage) smoker! Inexpensive, portable . . . easy
plans, $1.00"
- "Wild Game and Fish Recipes - Deer, Bear, Rabbit, Trout, Salmon and
dozens more - $1.00"
Can you write an information manual for hunters? Can you tell
him how to shoot ducks? Or how to hunt buffalo? . . . Or what to do for snake
bites? . . . Or how to sign up for a Big Game Safari in the wilds of Africa? If
you can, write a good manual (or put it on tape!) and sell it by mail!
HUNTING (SERVICE)
Unlike the readers of Astrology magazines, Game Hunters don't
give a damn about being analyzed or counselled! But if you can teach his
hunting dog how to chase a bear up a tree, then he will probably pay you for
your services. Can you repair his gun? Or can you stuff and mount his catches?
If so, you can build a mail-order business offering such services.
The final publication analyzed was the WRITER'S DIGEST of
November, 1975.
WRITING (MERCHANDISE)
If you are interested in the craft of writing (or if you have
done well in creative writing classes) you might decide to build a mail order
business catering to the needs of hundreds of thousands of persons who dream of
becoming professional writers. here are some of the merchandise offerings being
made to writers:
- "Copyright and Related Laws for Writers"
- "Grants and Aids to Individuals in the Arts - 1500 Sources."
(What writer isn't looking for a grant?)
- "I receive checks every week for features, fillers, news. Free
details."
- "Gagwriters Guide"
- "Secret Way to Make Money Writing - $2.00"
- "Make Money Writing Fillers! Up-to-Date Filler Directory."
- "International Directory of Little Magazines and Small Presses."
If you can produce an information manual showing writers how to
write better, or how to sell their manuscripts, then write it and sell it by
mail. You will have CREATED a new mail-order product! (To get ideas for
subjects of interest to writers, study the articles in such publications as the
Writers Digest, The Writer, Saturday Review, etc.)
WRITERS -- (SERVICE)
Some of the largest mail-order business in the world sell
correspondence courses teaching people how to write for a living. There are
also a dozen or more large printing companies (called "Vanity
Publishers" in the trade) whose sole business is printing books for
authors, whose works have been rejected by the regular publishing houses.
If you are a serious literary person, with a gift for writing,
you could very possibly establish a business offering your services to writers.
Here are some of the services which were being offered in the November 1975
issue of Writer's Digest: Literary Counseling - Literary Criticism - Literary
Editing - Short Story Evaluation - Manuscript Analysis - Article Evaluation (No
Fiction) - Ghost Writing - Newspaper and Magazine Reference Service (Authors
often need such a service.) - Manuscript Typing
Are you qualified to offer any of these services by mail? If
you are, you have found a service to sell by mail! If you are not now
qualified, why not acquire . . . and then offer your services by mail, telling
prospects "have your credit card ready."
IN CONCLUSION
I realize that I have just touched the surface of three
different mail order markets. There are hundreds of other mail order markets
for you to explore! Analyze yourself and then select the market that is best
for you.
Study your market thoroughly . . . AND NEVER STOP STUDYING IT.
Most successful mail-order people read dozens of magazines every month. They
KNOW what their customers are thinking about, what they need, and what they
will buy.
Successful mail-order people are interested in the NEEDS and
WANTS of their customers FIRST. They understand that if they concentrate on
those, profits will flow naturally. Those who think only of profits soon pass
by the wayside.
In the beginning of this manual, I asked you to write to every
magazine in your chosen field. Subscribe to as many as possible. When you have
created your first product, then start advertising in those magazines (which is
why I said to keep their rate cards.) Never run an ad unless you can run it in
three consecutive issues. Then CONTINUE running it for as long as it continues
to produce new customers for you. Slowly add new (but related) items to your
line. Whenever possible, expand your business by inserting your ads in new
publications.
Remember these simple guidelines:
DON'T COPY ANYONE ELSE! You are a unique individual. Express
your own individuality in your Mail Order business.
- CREATE SOMETHING NEW AND EXCITING!
- CREATE SOMETHING USEFUL AND WORTHWHILE!
- CREATE SOMETHING YOU YOURSELF WOULD WANT TO BUY!
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